Good maintenance contractors can save you money and headaches. Bad ones can cost you both.
Finding Contractors
Sources
- Referrals from other landlords
- Building management recommendations
- Professional associations
- Online platforms
- Trade directories
Types Needed
- General handyman
- Plumber
- Electrician
- AC technician
- Painter
- Locksmith
Vetting Process
Verify Credentials
- Valid trade license
- Required certifications
- Insurance coverage
- References
Check Experience
- Years in business
- Relevant experience
- Portfolio of work
- Customer reviews
Evaluate Communication
- Responsiveness
- Clarity in quotes
- Professionalism
- Language capabilities
Building Relationships
Clear Expectations
- Define scope clearly
- Agree on pricing upfront
- Set quality standards
- Establish timelines
Payment Terms
- When payment is due
- How invoicing works
- Handling disputes
- Preferred payment methods
Ongoing Management
- Regular feedback
- Performance reviews
- Fair treatment
- Prompt payment
Red Flags
- Reluctant to provide references
- No written quotes
- Demands large deposits
- No insurance or license
- Poor communication
- Constantly changing prices
ProperLE helps you maintain a vetted contractor database with performance tracking and rating history.