Feature

Support & Facility Management

Keep your properties in top condition with efficient maintenance and service request management.

2x
Faster Response
24/7
Support
Overview

Streamlined Maintenance Operations

From tenant requests to contractor coordination, ProperLE simplifies every aspect of property maintenance.

Reduce response times, track maintenance costs, and maintain a complete history of all work performed on your properties. Your tenants stay happy, and your properties retain their value.

Capabilities

Key Features

Service Requests

Tenants can submit maintenance requests online with photos and descriptions. Track status in real-time.

Work Order Management

Create, assign, and track work orders from request to completion.

Contractor Management

Maintain a database of approved contractors with ratings and contact information.

Photo Documentation

Attach before and after photos to work orders for complete documentation.

Preventive Maintenance

Schedule recurring maintenance tasks for HVAC, pools, elevators, and more.

Cost Tracking

Track maintenance costs by property, category, and time period.

Process

Maintenance Workflow

A streamlined process from request to resolution.

1

Request

Tenant submits request via portal or app

2

Triage

Review and prioritize the request

3

Assign

Assign to staff or contractor

4

Complete

Work completed and documented

5

Close

Tenant confirms and rates service

Ready to Get Started?

Start your free trial today and see how ProperLE can transform your property management.